.jpg)
Shipping & Returns
Shipping Policy
Welcome to The Rabbit Hole Knoll's Shipping Policy. We are dedicated to ensuring that your handmade items and craft supplies reach you in a timely manner and in perfect condition. Our shipping methods are reliable, and we strive to keep our packaging sustainable and eco-friendly. We offer competitive shipping costs to provide you with the best value for your money.
In the event that you need to make changes to your shipping details or have any special requests, please reach out to our customer service team, and we will be happy to assist you.
Return & Exchange Policy
At The Rabbit Hole Knoll, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handmade item or craft supply, our straightforward return or exchange policy is designed to give you peace of mind. We believe in building trust and confidence with our customers by offering a hassle-free process for returns and exchanges.
Please note that personalized and custom items are not eligible for returns or exchanges. If there is an error on our end, we will gladly replace the item at no cost to you. However, we are not responsible for errors submitted in your order details, such as incorrect spelling or personalization requests.
We recommend reviewing your order information carefully before submission.
Should you have any questions about our return and exchange policy, feel free to contact our customer service team. We are here to help you and ensure that your experience with The Rabbit Hole Knoll is delightful from start to finish.